Industry: Food service & catering

Catering management software

We build catering management software for meal-plan and diet catering and food service companies: online ordering, meal-box subscriptions, kitchen production planning, recipe costing, delivery logistics and POS integrations.

How we support the industry

Diet catering and food service are industries where sales, production and logistics have to work as one. A customer changing their order in the evening affects purchasing, the production plan, labels and the next day’s delivery route.

We build catering management software that connects these areas: from online orders and subscriptions, through kitchen production planning and recipe costing, to delivery logistics and integration with payments and POS systems.

Challenges

Challenges in catering and food service

Diet catering means hundreds or thousands of individual orders every day that have to be turned into a production plan, labels and delivery routes – often within a few hours.

Changing orders

Customers change diets, calorie levels, addresses and delivery days, and every change affects production and logistics.

Kitchen production planning

Turning orders into production lists, purchasing and portioning requires precision and time.

Recipe and cost calculation

Ingredient prices change, and the margin on each meal depends on accurate recipe costing.

Delivery logistics

Deliveries in narrow time windows to many addresses require good route planning.

Customer service at peak times

Questions about menus, allergens, changes and complaints arrive at once, and customer service has to reply quickly and consistently.

Solutions

Solutions for diet catering and food service

We build systems that connect sales, the kitchen and deliveries into one consistent process.

Online ordering

A store and customer panel for choosing diets, calorie levels, menus and delivery days, with online payments.

Meal-box catering

Handling subscriptions, changes, delivery pauses and individual exclusions.

Kitchen production planning

Automatic production, purchasing and portioning lists based on orders.

Recipe costing

Recipes, nutritional values, ingredient costs and margins in one place.

Delivery logistics

Route planning, a driver app and proof of delivery.

POS integrations

Connecting with POS systems, payments and accounting.

Artificial intelligence

AI use cases in catering and food service

AI helps serve customers and plan production as order volumes grow.

  • AI assistant for customers

    Answering questions about diets, ingredients, allergens and order changes.

  • Order forecasting

    Forecasting order volumes and ingredient demand based on history.

  • Meal and menu descriptions

    Generating meal descriptions and menu translations from recipes.

  • Complaint handling

    Classifying submissions and suggesting replies for customer service.

  • Nutritional value calculations

    Helping dietitians prepare descriptions and summaries of nutritional values from recipes stored in the system.

FAQ

Frequently asked questions

Can the system handle individual diets and exclusions?

Yes. The system handles diets, calorie levels, ingredient exclusions and order changes, and the data flows automatically into the production plan.

Is integration with payments and POS possible?

Yes. We integrate the system with payment gateways, POS systems and accounting.

Will the system help plan delivery routes?

Yes. Route planning and a driver app with proof of delivery can be part of the system.

Why insideWeb

Experience since 2009, now powered by AI

  • Since 2009

    17 years of building enterprise-class web applications, custom business systems and mobile apps.

  • Industry know-how

    Many projects for automotive, logistics, healthcare, food service and catering, construction and finance.

  • From idea to maintenance

    Consulting, design, development, integrations, rollout, training and ongoing growth in one place.

  • Data security

    Solutions designed in line with GDPR and the EU AI Act, with access control and transparent costs.

Services

Services we deliver for this industry