Industry: Healthcare

Healthcare software development

We deliver healthcare software development for medical facilities: patient registration and management, practice management systems, telemedicine and secure, GDPR-compliant processing of sensitive data.

How we support the industry

Medical facilities need software that takes the load off staff and makes it easier for patients to contact them, while meeting the highest security standards for health data.

We build healthcare software with security designed in from the very first stage: access control, encryption, operation logging and GDPR-compliant procedures. We implement AI where it supports the organisation of the facility’s work, with data remaining under the facility’s control.

Challenges

Challenges for medical facilities

In healthcare, software has to be convenient for staff and patients alike while meeting high data security requirements.

Overloaded reception

Phone calls, rescheduling and patient questions take up most of the staff’s time.

Scattered patient data

Information about patients, appointments and documents sits in different systems and files.

Security of sensitive data

Health data requires special protection, access control and GDPR compliance.

Documentation and administration

Medical staff lose time on repetitive administrative tasks instead of patients.

Patient communication

Patients expect reminders, confirmations and preparation information – ideally automatic and in a convenient channel.

Solutions

Healthcare software solutions

We design applications that simplify how the facility works, with data security built in from the start.

Patient registration and management

Online booking, appointment reminders, rescheduling and patient communication.

Practice management systems

Schedules, appointment handling, documentation and billing tailored to the facility.

Telemedicine

Online consultations, document exchange and patient communication in a secure environment.

Patient portals

Access to results, recommendations and appointment history in a web or mobile app.

Integrations

Data exchange between the facility’s systems, laboratories and partners.

Security and GDPR

Access control, encryption, operation logging and GDPR-compliant procedures.

Artificial intelligence

AI use cases in medical facilities

We implement AI in healthcare carefully: where it relieves staff of administrative tasks, with data under the facility’s control.

  • AI assistant for patients

    Answering organisational questions: appointment preparation, opening hours, documents and rules.

  • Reception support

    Classifying patient messages and requests and suggesting replies for staff.

  • Document organisation

    Reading and classifying documents sent by patients and partners.

  • Procedure search

    An assistant for staff that answers based on the facility’s internal procedures.

  • Document summaries for staff

    Organising and summarising documents sent by patients before an appointment, so staff find information faster.

FAQ

Frequently asked questions

Is your healthcare software GDPR-compliant?

We design systems in line with GDPR: with access control, encryption, operation logging and data processing limited to the necessary minimum.

Can you integrate a new system with our existing software?

Yes, if the existing system provides a data exchange interface. We agree the scope of integration during the analysis.

What can a medical facility use AI for?

Mainly for organisational tasks: answering patient questions about appointments, classifying messages, organising documents and searching internal procedures.

Why insideWeb

Experience since 2009, now powered by AI

  • Since 2009

    17 years of building enterprise-class web applications, custom business systems and mobile apps.

  • Industry know-how

    Many projects for automotive, logistics, healthcare, food service and catering, construction and finance.

  • From idea to maintenance

    Consulting, design, development, integrations, rollout, training and ongoing growth in one place.

  • Data security

    Solutions designed in line with GDPR and the EU AI Act, with access control and transparent costs.

Services

Services we deliver for this industry